Shipping & Delivery Policy — PREZENTWEAR
Last Updated: 2025
1. Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.
If there is a delay due to high order volume or product availability, we will notify you by email.
2. Shipping Times
Shipping times vary based on your location and the shipping method selected at checkout.
Typical delivery times are:
United States: 3–7 business days
International: Delivery times vary based on destination
These timeframes are estimates and may be affected by carrier delays, customs, or seasonal demand.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
Any promotions or free shipping offers will be clearly stated on the website.
4. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number.
You can track your package at any time using the link provided.
5. Incorrect or Incomplete Addresses
Please ensure your shipping address is correct before finishing checkout.
PREZENTWEAR is not responsible for packages lost due to incorrect or incomplete addresses.
If a package is returned to us, the customer is responsible for reshipping costs.
6. Lost, Stolen, or Damaged Packages
PREZENTWEAR is not responsible for lost or stolen packages once the carrier marks them as delivered.
If your package arrives damaged, contact us immediately with photos so we can assist you.
7. International Shipping
International shipments may be subject to customs fees, taxes, or import duties.
These charges are the responsibility of the customer and are determined by your local customs office.
8. Pre-Orders and Backorders
Items marked as pre-order or backorder will ship once they become available.
Estimated delivery dates will be provided, and you will receive updates by email.
9. Contact Information
If you have questions about shipping or delivery, please contact us:
PREZENTWEAR
290 Northeast 174th Street
290 174th St
Sunny Isles Beach, FL 33160, USA
Phone: (941) 452-2148
Email: contact.prezentwear@gmail.com